Cheshunt Group’s reputation for quality and speed of response has seen our market share of business grow primarily through client recommendation. It is through our dedication to these ideals that a highly motivated and professional team has been established, dedicated to delivering a quality service covering all aspects of cleaning in the retail, office, school and industrial environment. All clients, no matter what size of contract, have direct access to our Directors and Senior Management team.
We always ensure that the company never underestimates the scale and complexity of contracts that are tendered for. In this way we are determined to ensure that the company is capable of providing exactly what the client requires at the agreed cost.
Cheshunt Group is accredited with ‘ISO 9001:2008’ and ‘ISO 14001:2004’, recognising the quality of our administrative and management systems and environmental policy. ‘CHAS’ showing we take Health and Safety very seriously and ‘SAFE Contractor’ and ‘Contractor Plus‘ endorsing our commitment to client care
Our proactive ‘Client Care Helpdesk’ offers a one stop point of contact and ensures direct and effective communication and regular contract monitoring through our quality procedures.
Since our incorporation we have always maintained an open book style of quotation and charging so that our clients are fully aware of the financial investment they are making.
A pre-requisite for our success is measured through customer referrals and our ability to continually demonstrate high quality business practices to both customers and employees.